Question 1

How can I order a pizza?

Accepted Answer

Ordering is simple and fast! 🍕 Go to the Order page, browse our extensive menu, add products to your cart, and then click Order. Fill in your details and confirm - your hot pizza will arrive in 30-45 minutes!

Question 2

Can I order by phone?

Accepted Answer

Of course! 📞 Call us at 022/617-679 or 065/660-00-390. Our friendly team is here for you every day. Working hours: Monday-Saturday 08:00-22:45, Sunday 13:00-22:45.

Question 3

What is the minimum order for delivery?

Accepted Answer

The minimum order depends on the delivery zone. 🛵 For most zones it is 800 RSD, while for more distant areas it can be 800-1000 RSD. When ordering, once you enter your address, the system will display the delivery price.

Question 4

How long does delivery take?

Accepted Answer

Average delivery time is 30-45 minutes ⏱️, depending on your location. We prepare each pizza fresh and deliver it carefully. On weekends and holidays it may take a bit longer due to higher demand, but it is always worth the wait!

Question 5

Where do you deliver?

Accepted Answer

We deliver throughout Sremska Mitrovica! 📍 We cover Laćarak, Sremska Mitrovica. Check for delivery outside the city or call us to verify your address.

Question 6

How much does delivery cost?

Accepted Answer

For Sremska Mitrovica, delivery is FREE for orders over 800 RSD! 🎉 Below that, we do not deliver. For surrounding areas, the price varies depending on distance if we have availability.

Question 7

Can I track my order?

Accepted Answer

Absolutely! 🔔 After ordering, you will receive an order number. Go to the "Track Order" page, enter your number and track the status in real time - from preparation to delivery to your address!

Question 8

What payment methods do you accept?

Accepted Answer

Currently we accept cash payment on delivery. 💳 We are working on introducing online card payment - coming soon! Our delivery drivers carry change, so do not worry.

Question 9

Can I tip the delivery driver?

Accepted Answer

Every tip is welcome! 🎁 When ordering, you can add a tip that goes 100% to our delivery driver. It is a great way to reward fast and professional service!

Question 10

What is the "7th pizza free" program?

Accepted Answer

For every pizza (32cm size) you buy, you receive a coupon for a free pizza! ⭐ When you buy 6 pizzas (coupons), you get the seventh COMPLETELY FREE! The program applies to 32cm pizzas - even our premium specials!

Question 11

How do I sign up for the loyalty program?

Accepted Answer

Very simple! ✨ Just register on our website and you are automatically enrolled in the loyalty program. When ordering by phone, your phone number will be automatically filled in and the loyalty program will be active - coupons will be added automatically!

Question 12

How does the referral program work?

Accepted Answer

Recommend us to friends and you both get rewards! 🎁 When you register, you get a unique referral code. Share it with friends - when they register with your code and make their first order, YOU get 100 RSD discount, and THEY also get 100 RSD discount! You can refer up to 20 friends maximum - the more friends you refer, the more discounts you get! 🚀

Question 13

What pizza sizes do you offer?

Accepted Answer

We offer standard size 32cm 🍕 - perfect for one person or sharing, as well as 50cm 🍕 - family size for 2-3 people! All our pizzas are handmade with fresh ingredients and long dough fermentation for an unforgettable taste.

Question 14

Do you have vegetarian options?

Accepted Answer

Absolutely! 🥗 We have Vegetarian pizza, Lenten pizza, and rich salads. All made with the freshest vegetables. You can order all of this on the ordering page or contact us by phone for additional customizations.

Question 15

Can I customize my pizza?

Accepted Answer

For now, we offer a standard menu with carefully crafted recipes. 👨‍🍳 We are working on custom options! For special requests (allergies, special wishes), call us - we always find a solution!

Question 16

What if my order is late?

Accepted Answer

Track the status on the "Track Order" page. ⏰ If delivery is significantly late (over 60 min), call us at 065/660-00-390 - we will immediately check what is happening and give you an exact arrival time.

Question 17

How can I cancel my order?

Accepted Answer

Call us IMMEDIATELY at 022/617-679 or 065/660-39-00. ☎️ If the pizza has not been prepared or has not left, we can cancel. The sooner you call, the greater the chances of successful cancellation.

Frequently Asked Questions